📞 Office 908-460-3905  ·  💬 Call or Text 908-597-0848
Mobile ServiceSame-Day AppointmentsWalk-Ins Welcome

Frequently Asked Questions

Quick answers to common questions about our services, hours, and appointments.

Are you open 24 hours?

Our office is not open 24 hours. Office hours are Monday–Friday 8:00 am – 6:30 pm and Saturday 7:30 am – 1:30 pm. Our mobile service is available 24/7 — call or text 908-597-0848 any time and we'll come to you. See full hours & location →

Do you offer mobile or on-site service?

We do. In addition to serving clients at our location, we offer mobile and on-site testing and fingerprinting — we can come to your workplace, jobsite, or home. Mobile service is ideal for staffing agencies, transportation companies, and businesses testing multiple employees at once.

Do I need an appointment?

An appointment isn't required — walk-ins are welcome during office hours. That said, appointments are preferred so we can serve you promptly, and same-day slots are often available. Request one through our online booking form or call the office at 908-460-3905.

What forms of payment do you accept?

We accept cash, debit, and most major credit cards. Employer-billed services can also be arranged for established business accounts.

What ID do I need to bring?

Bring a current, government-issued photo ID — such as a driver's license, state ID, passport, or military ID. Some services may require additional documents (for example, an ORI number or authorization form for fingerprinting, or a chain-of-custody form for testing).

How long does a drug test take?

Most drug screenings are completed in under 15 minutes. Rapid (instant) results are available for many non-DOT tests; lab-based confirmations typically return within 24–72 hours.

What's the difference between DOT and Non-DOT drug testing?

DOT testing follows strict federal regulations (49 CFR Part 40) for safety-sensitive transportation workers and uses a standardized 5-panel screen. Non-DOT testing is customized by the employer or individual and can include different panels, specimens, and procedures.

What is the difference between Live Scan and ink fingerprinting?

Live Scan captures fingerprints electronically and transmits them digitally to the requesting agency — faster, cleaner, and ideal for state-level submissions. Ink fingerprinting uses physical cards (such as FD-258) required by the FBI, USCIS, and many out-of-state or federal agencies.

Are your DNA tests court-admissible?

Yes. We offer both at-home informational DNA testing and legal chain-of-custody collection that is accepted by courts, attorneys, and immigration authorities.

How long does a background check take?

Most background reports are completed within 1–3 business days, depending on the depth of the search and the responsiveness of records sources.

Didn't See Your Question?

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